Hathway — Internet often gets disconnected and slow

Address:

M106/15, 29th Cross Street, Besantnagar

The internet speed is getting often disconnected and the speed is very slow. Have raised multiple complaints thru my app and i get is the ticket no and after 2days the message i get is the ticket is resolved without attending the complaint. This is my third year with hathway and i pay yearly subscription but the service is very poor. During marketing they claim that the service will be very quick and fast but this pathetic without attending the complaint they close the ticked. Last time when i raised the request i assumed due to covid people are not available and they had to close automatically. Would request any of the senior officials look into this and action it at the earliest.

My account no is [protected]