[Resolved]  Hathway Internet — Pathetic service

Address:

Bangalore, Karnataka

Hi, I Just wanted to tell u about the garrasment I am ffacing when i call the Hathway customer care. I wanted to upgrade my existing plan to the new service hathway has, first I was aksed to drop an email - I did. Later I called them then i was told that the billing department would call me I waited - no response every day last week I have called them no response and they are not even installing the existing plan, every day an hour call. Insted of promoting their new services they are not even bothered to assist their existing customer. they dont even look at the customer complaint number I had to repeat all the time. Now when i requested them to disconnect the connection for that also no response. Then they asking me to drop an email again its just harassment if they cant give the service they should just directly tell. I been their customer from 3 years and this is what i get. the customer care people doesn even care. My Complaint ID - 9959382 ( not even sure they might have given a fake id)