[Resolved]  Hathway — internet suspended

Address:

Pune, Maharashtra, 411057

We have been without Internet for a month now, despite timely and full payment of dues. Excess amount paid also has not been refunded

Everyone I call either cuts the call or their phone is switched off.

Pathetic. I can't do anything because I've paid so much money. Every time I contact someone they say "don't worry, it will be resolved soon".

The sales coordinator who I interacted with while registering for Hathway says someone messed up but we can't do anything, and that I've left (Sarath).

Suraj who is apparently a manger keeps cutting my calls and when I call from another number denies he did this.

Tejas (some big guy in billing) tells me to wait for one day, and when I calm again the phone is always switched off.

What am I supposed to do. I have no idea.