Hathway — Issue with the internet connection

Address:Bangalore, Karnataka

Hi i had taken an internet connection few days back they have disconnected it yesterday when i called them and asked about the problem they said me amount of Rs.3080/- is been the due amount and i said them that i have paid the amount hey said me it has been cheque payment and cheque has been bounced and for the kind info i told them that, I have not done cheque payment cause the agent told me cheque payment is not allowed and i gave the full hot cash of Rs.3080/- to the agent now they are not even bothering abt the complaint, I have wasted more than Rs.100/- on calls they have blocked my number and the call is not getting connected it jus keeps playing the music and disconnects.
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Hathway customer support has been notified about the posted complaint.
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I have gone through exactly the same problem
Dear Kennu Ken,

We apologize for any inconvenience, please share your account number with us. We will get back to you.

Regards,
Hathway Broadband

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