Hathway — Issues after disconnecting my connections

Hello,
I closed my Hathaway connection due to my layoff. i am from Nagpur and I have taken the connection in noida so now I left noida. Now the issue is they are saying give back the router so I could not give return back because I left Noida so I am saying to them take a penalty from me. so they are saying 2500 rs. for the router. and its huge amount as I said due to locked down, i lost my job. so i don't have much money or if you can give me a model number of their router so I can purchase it for you, but they said no company don't use any other router so I said ok no issue so just give me a discount I can't pay 2500. and I as from my knowledge router cost is too huge normally the routers price are 1000 to 1500 Rs.
Was this information helpful?
No (0)
Yes (0)
Hathway customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information