Hathway — kindly disconnect the service and pay me back

kotagirivijay

from Hyderabad, Telangana

Address:

Hyderabad

Hi team,

My name is vijay, hathway broadband account number is [protected]. I tried reaching hathway customer care number so many times but always getting busy tone. Tried reaching hyderabad office customer care number, not at all connecting. I have faced lot of issues with the hathway internet, raised so many complaints, they didn't provide any resolution and closed all the tickets which i have raised. I have not been using hathway internet since more than 2 months. Kindly disconnect the service and pay the amount has provided very poor internet service. Sent an email to [protected]@hathway.net for account disconnection.

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Hathway customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2020

Hathway Customer Care's response HI, Thank You for letting us know about your concern. We have escalated this to the support team to resolve it on a priority basis. Thank You! Hathway Customer Support Team.

Jun 07, 2020

Updated by kotagirivijay Hi Hathway team,
I didn't receive any message yet of disconnection the service.Kindly disconnect the service and pay me back as i didn't use your services more than 2 months and faced lot of challenges with your service. Raised many tickets, no resolution provided by your team.