Hathway — Message received as Submit device urgently - to avoid legal hassles

Hi team,

I have sent couple mails to Hathway support team to close my account & collect router from me.
Now I have moved to Hyderabad.
So no one has responded from Hathway team.

I tried multiple time to reach your support team & no one has taken care about account closing, but sending these annoyance messages.

In this way if your team is working then how can I reactivate /renew my account (A/C No : [protected]) again.

Thanks.
Ramu Adapala,
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Comments

In this portal also no one is responding on my request to pick the router.
Hathway is worst network & support
I am getting messages to pay money (2499 /-) to pick up a router, this is really very bad support from Hathway.
To get your router back, why should I pay money to you ?
I was reminded many times to collect your device. That is your responsibility to collect.

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