[Resolved]  Hathway — Misleading instructions from hathway

I refered my friend's plan of rs 755 and asked, they said you can avail this and then i applied for dual band router ao they said this month (oct 2021)you must pay 1002 for dual band from next month (nov 2021)you can avail 755 plan, when i tried to call and recharge they said you are not eligible and then i made them clear that this was said by their staff and it longed for half hour and they accepted to activate that for me .They said to recharge being in the call itself so i made payment on 7nov itself but my plan expiry was on 10 nov only to avoid error i made prior payment, but today (10nov ) my account got deactivated ) since morning i tried to reach hathway customer support but i couldnt the line was blank, iam a work from home employee because of this i have lost my one day pay and still it is not yet solved, Iam making it clear i jave done and proper enquiry and then only i made payment so i need a proper resolution for this and need justice because i have lost oneday waiting for this .