[Resolved]  Hathway — Modem and other stuff abandonment

Address:

Mumbai City, Maharashtra

I have discontinued my broadband service before three months and spoke with their customer care executive and they discontinued my service. Still every month they send me an invoice to pay the bill which i am using because my service is discontinued. In between three months i got lot of calls from hathway. Their caller talk me with like if you do not come to our office with hand written letter for discontinuing the service till that time you will get this type of calls to pay your bill. Why is it happening if they stopped my service.? I have mailed about the same to their customer care email id. They told me like our Concern Department who will revert back to you with the status on 26th November. Today is 5th December still i didn't get any email or call from their side.