[Resolved]  Hathway — modem does not work and no replacement

Address:

Bangalore, Karnataka

I am pooja verma. ph no :[protected]. I am extremely disappointed and frustrated with hathway services. Its been a week that the modem is not functioning. I do not have internet. I have complained and tried everything. No one cares to replace it. Moreover they just say it will be done today and leave you waiting. Even customer care calls, they take 15min to answer a call. I have asked, better take away the connection, still no response. I am making sure to file this complaint so that I am not asked to pay for a connection which is not working at all.