Hathway — Modem Refund

Dinesh Ayyappan

from Powai, Maharashtra

Address:

Hathway Cable & Datacom LimitedGood Shepherd Square 5th Floor No-82 Kodambakkam High Road Nungambakkam Chennai- 600 034

Account : [protected] has been Deactivated by Mr.Suresh (Ph:[protected]) and associated CPE modem also collected by Mr.Mohideen [protected].

New Account : [protected] has been created by Mr. Suresh (Ph :[protected]). Something weird about his business strategy of course it's not my problem.

I had created many tickets by asking Refund but still there was no response from Hathway and felt like I was cheated.

Not sure Rs 500/- is not bigger money for hathway why can't they do a refund?

Ticket # 02112020M062021 is my latest ticket and possibly look at all my tickets from history.

Can any one really resolve this issue? If not I will consider Rs 500/- is Diwali tips to Hathway.

Dinesh

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Comments

vpvenkatesh

from Gurgaon, Haryana

Hi there,

I also vouch the stupid behaviour and service of Hathway. When I retruned my Modem, the refund of Rs.400 is nor given back, stating that the service should be in connection for 3 years... But they didnt tell all these stories while getting the connection.

Secondly, the reason for me surrendering the line is due to disconnection after 12 hours... Which they are not able to understand. the laymen calling me for money are simply telling that the connection will be fixed once i renew it. But nothing happenend. This is a worst team and they are giving false promise for something not possible by them.

When they are not able to provide decent service, then i dont know why they come for this business(which needs more customer support and resolution).

Im really pissed off for taking the Hathway connection

Venkatesh
[protected]