[Resolved] Hathway — need to close my broadband connection

Mohan Saravanan

from Cuddalore, Tamil Nadu

Address:

600078

I m not getting a proper speed from hathway broadband as such mentioned in my plan 50 mbps vs 150mbps, i have raised a complaint regarding this and raised a ticket but still it is pending morethan 2 months, everymonth if my plan expired then i m getting a call and they acting and convenice me to recharge my connection saying raised a ticket to solve my problem. But nothing is changed. Getting a worst experience from hathway

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Nov 30, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2018

Hathway Customer Care's response Dear Mohan Saravanan,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband