Hathway — Net not working till last 3 days, pathetic customer service

Address:

Kandivali West, Mumbai

Never ever purchase wifi internet from hathway cables. Their net doesn't work half a day and now from last 3 days it's down. There is no response from their customer support team on the issue resolution, when we call them, they just say it's being looked into and disconnect the call. They have got one of the most pathetic customer service in town. I am stuck now with this bad internet as i have made annual payment for it and it has been just 3 months o[censored]sage. They won't even give refund now and my money has been lost. Need to bear this loss and move ahead by purchasing another wifi plan as my office work is stuck due to it. But lessons learners for life to never purchase wifi internet plan from hathway howsoever cheap it is offered.