Hathway — Network disconnected

Hi team,

im not able use your serivce from 7th of december 2022 . Connection line was cut by the greater chennai corporation because firbe wire was kept on street light post . I have given a complaint on 7th of december by 4.39 pm still its has not yet resloved i been patiently waiting for the services team to come and do it but still no one has come . If i call in the toll free number it takes hours of time to connect or else it gets dissconnted. Im really annyoed with this connection. I would demand you to give a refund for all my connection and to pay sercurity deposit for my new connection with bill payment of new connection in advance for every. Service number ; [protected]/[protected]