Hathway — New Broadband Connection

nairan

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411007
Website:	www.hathway.com

I booked a new connection online, no response, then called in for a new connection, the usual crap about getting call back in 4 hours. This happened for 4 days now, with many innovative stories from the customer care, where they even said that the billing department is stacked up with orders and will get in queue. I think there are no effective punitive actions taken on such companies hence they flourish.

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Hathway Customer Care

from Mumbai, Maharashtra

Verified Support

Dear nairan,

we apologize for the inconvenience. Please share your Hathway account number, contact number and location. We’ll get back to you.

Regards,
Hathway Broadband

nairan

from Pune, Maharashtra

Please read my post. I had mentioned a new connection, so no account number. I got a reference number from your Customer Care, 267434 please use that as verify the details.