Hathway — new rules regarding digital cable channels | |||
I am a subscriber of hathway digital cable network at bangalore. The recent changes has burdened my cable bill by about rs.150/- more per month. The basic charge of rs.150/- for dd and free channels is grossly unfair to subscribers. Moreover, hathway has not given me the option of choosing free channels withing first 100 channels. I am compulsorily choose whatever is offered in the first 100 channels (Fta) and pay the minimum charges. Due to this, i have to pay for the next tranche of 25 channels additional fee of rs.20/= plus gst which is unfair. My cable operator is charging me an additional fee of rs.25/-as service charges and says since his commission of 10% doesn't cover his expenses he is charging this. The old system was good enough for customers but govt was not getting gst due to malpractices of operators, etc who do not give receipts for payments received (Like doctors, lawyers, etc do). Please issue necessary instructions to hathway cable services to allow access to choose fta channels and pay channels as i wish apart from mandatory dd channels. Was this information helpful? | |||
Hathway customer support has been notified about the posted complaint. | |||
Add a Comment | |||
30%
Complaints
6928
Pending
0
Resolved
2006
View all 6928 Hathway reviews & complaints
+91 25 3252 0310
+91 11 6165 6655
+91 25 3252 0330
"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
View all Hathway contact information
Post your Comment