[Resolved] Hathway — No Connection provided even after full initial payment and no refund of money | |||
I applied for broadband connection with Hathway Broadband(Id[protected] on 25th Aug 2014 and gave installation fee of Rs. 1000 and one month advance of Rs. 1400 for internet plan. After that nobody from company has bothered to lay down wire for internet although I got mail from Hathway that connection is active. I don’t know how a connection can be active without physical wire connection. I have made several complaints regarding no service starting from 1st September 2014 and have asked for refund if they are unable to provide connection. Complaint numbers are 10586065, 10618752, 10639218. Till now no processing is being done and my Rs 2400 are locked with no service at all and neither are they refunding the money. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
No Response from the company yet. They are not returning money and nor they are giving connection. Have not received a single call yet.
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30%
Complaints
6929
Pending
0
Resolved
2007
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+91 25 3252 0310
+91 11 6165 6655
+91 25 3252 0330
"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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We apologize for any inconvenience and thank you for sharing the details. Someone will get back to you at the earliest and provide required assistance.
Regards,
Hathway Broadband