Hathway — No Installation Initiated

Address:

42/32 Dr. Natesan road, 1st Lane, Triplicane, Chennai - 600005

Account Number: [protected]
I ordered internet on 9th February 2021 and I was promised to have Internet installed the same day or yesterday. However no installation person called me till now.

When I called Hathway care, I was informed that it stated no Internet availability against my account. But the technician did not consult with me or initiate me before keeping the status as no Internet availability
But the sales person informed the availability is there.

There is a way to have Internet installed in my place. I would like to have the technician call me the earliest.