Hathway — No internet and no response from the support team

Address:

Himayat Nagar Hyderabad

Dear Sir/Madam, i am existing customer of Hathway internet my account number is [protected] on 6th of June 2020 renewed my pack by there is no connection at all one of technicial visit replace the cable and said by one hour you will get internet, but as of now no internet i regularly follow up with Customer Care but there is no response, on 17th of June I Asked for refund they said we will railse the ticked and will get refund by 15 days, but suddenly yesterday i received a message that my ticket is closed without getting the refund, i am requesting hathway higher officials that if you serve like this no customer will be with hathway, as you have so many good competitors.

Please treat this as complient and refund my money i have 3 more connections, i am sure i will not renew i will go with other Vendors.