[Resolved]  Hathway — No internet for 1 week and bad broadband speed

Address:411004
Website:www.hathway.com

My account number is 852160 and I'm not getting internet for past 1 week. Since I work from home, internet is essential for me. I have complaint multiple times to their customer center and prioritized the ticket numerous times but they have still not resolved the issue. Also, I have taken 50 mbps line and I dont even get 10 mbps. I have complaint the same multiple times. If you cannot resolve the issue, please refund my money because I have paid 6 month advance so that I can switch to another carrier.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Jan 20, 2022
Updated by abhijitkale
The internet is still not working. Can you please make it work. Thanks
Complaint comments 

Comments

Dear abhijitkale,

we apologize for the inconvenience. An executive will get in touch with you ASAP.

Regards,
Hathway Broadband
abhijitkale's [Complaint's author] reply, Jan 20, 2022
The internet is still not working. Can you please make it work. Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information