Hathway — no internet service for account no-[protected] | |
Recently i have took half yearly package on 01.07.2020by paying 3.5k approx wherein the connection was established on 06.07.2020 and within 3 days the conection was lost and hence could not browse the net. Hathway team very smartly disabled the option to speak to customer care as they couldn't handle the heavy inflows of complaint. Lodged complaint thru mobile app but all complaints were closed without confirmation. To my surprise i could observe that the expiry date on the portal was mentioned as 11.07.2020 but my package was prepaid half yearly package. Was this information helpful? | |
Hathway customer support has been notified about the posted complaint. | |
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2007
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