[Resolved]  Hathway — No response from billing team.

Address:

Pune, Maharashtra

Hi, On September 2013, I applied for Hathway broadband connection and they provided with a cable connection with no USERNAME and PASSWORD. Despite of having any username and password and unable to use the internet connection, we were charged a sum of Rs.562 and Rs.787 respectively by Hathway billingdesk. Since then I am sending them mail asking them queries regarding my bills and my connections but I am getting no response from Hathways cutomer care end. I even went to Hathway Kirki Office, Pune and still got no response from customer care executives present there. I sent another mail today on July 26' 2014 and waiting for the response. But it seems it's of no use. Please assist me on what I should do to get my queries settled from Hathway Broadband Service. Many Thanks Beno Philip Mathew Phone Number: [protected] Email: [protected]@hotmail.com