Hathway — No Service | |||
Hathway broadband Bangalore has not been providing service for about 3-4 hours everyday. I have been regular in calling to their customer service, however everytime it has been told to me that there is a maintenance being carried out. This has been a daily practice and now, they have started to put my calls on hold for 20-25 minutes and then disconnect the call. They are not even ready to reimburse the maintenance time, which ideally should be. Their supervisors are one step ahead and does not even attend my calls. My account # 1262950. This is the most pathetic service I have come across so far. I want to disconnect and want to claim for refund of the amount paid by me. Was this information helpful? | |||
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Hathway customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Internet Service is not available again since this morning. No response from Customer Care Either.
We are using Hathway broadband prepaid connection. Most of the times internet will not work.And it always have connectivity issues.it will work for minute and frequently it disconnects.We called nearly 10 times and response provided by customer service is very bad. They don't know the problem at all.
Actually all their ****ing servers are down.
A/C 1353756, Bangalore
Actually all their ****ing servers are down.
A/C 1353756, Bangalore
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30%
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6929
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0
Resolved
2007
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+91 25 3252 0310
+91 11 6165 6655
+91 25 3252 0330
"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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I need a refund and want to deactivate the connection, as the service is not being provided.
No communication even after posting grievance to this forum. Not sure how else can I get help. It has been over 25 min just now that I am waiting for an advisor on call. they pick the call, put me on hold and never return.
Bunch of CHEATERS.