Hathway — No service from last week

Address:

Bangalore, Karnataka

Hello, I am a new hathway customer(AC#1236856) in vidyaranyapura, bangalore. I paid Rs 3370/- on 21/12/14.Within the very first month, I am facing problems. I am not getting any connectivity from last 1 week. Customer care people keep saying issue will be resolved by tomorrow but nothing has been done and no one even came to check the problem. I am really disappointed by hathway service. It is totally comes under fraud. They charged me in advance and now they are not providing me services.