Hathway — Non refund of amount on disconnection

Address:	560048
Website:	www.hathway.com

I would like to raise a complaint for non refund of paid subscription amount on disconnection of Hathway Internet. I moved to a new place where they didn't have connectivity, I had paid three month subscription amount and they informed that on surrendering the device the two month subscription amount will be paid back. I surrendered the hathway device on[protected]attached photo of receipt). I have not yet received any communication from hathway on refund. I communicated with there customercare but they did not respond properly. They need to refund two months subscription amount. My Hathway account no is [protected] (old account no[protected].