Hathway — Not getting my cashback to my TV wallet from 3 months 1050Rs till now

Address:

Banglore (1346 AECS layout Kundalahalli ) Branch. Manager located in Indranagar branch

Hi Team,

2 times I wrote emails to nodal office banglore and many times I call customer care and even Indranagar branch manager. Issue is not solved. Issue is as below.

I recharged for a combo pack on 3rd May 2022 for the Internet for 3 months.
In which I should receive 350Rs per Month for the last 2 months 700Rs to be added to the TV wallet by the Hathway team.

Until now I didn't receive my money 1050 rs to my TV cable wallet account.

I requested to do needful on 16th june for the above concern and costume care officials raised a complaint complaint number[protected]W304695 )

My Registered Mobile Number : [protected]

[protected] Hathway internet account number
[protected] Hathway cable TV account Number

I requested to do needful

Praveen Kumar, Manager of Indra Nagar is trying to track it. But the Backend team is not responding to him it seems.In one of the Mobile calls with him. He told He is Helpless for Hathway backend Issues