[Resolved]  Hathway — Not getting the speed of the wifi that is being charged

Address:46 ELLIOT ROAD, Kolkata 700016, near park street

Dear Sir/Madam,

It is with pain we are having to register a complaint. We have been continuously calling to register a complaint for the low speed wifi we are getting and we are paying for much higher speed.

No one from their call centres are picking their phone up or giving us proper answers to repair and fix the complaint.

Our Account No.[protected]
PACK NAME : MEN_KOL_SPEED_100_Mb_Pre_M
Rs.1180 per month

Kindly help us.

Regards,
Iliyas Patel
+91-[protected]
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Sep 9, 2021
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2021
Hathway Customer Care's response
Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
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