Hathway — Not providing service as per the request and money paid

Address:

Bangalore, Karnataka

We are subscribed to hathway cable network through Local cable operator. we have subscribed 300 INR package and paid the amount on 21st April 2015 which was due on 23rd April. But we are not getting the requested package since then. We had enquired with cable operator regarding the situation on 26th April 2015 and he said that we need to inform once the due date reaches and said he will provide the service by 27th April 2015. Today is 2nd may 2015, still the service has not yet been provided.
NOTE: Paid 300 INR and getting bill for 250INR and when enquired with cable operator He said he will do like this only and there is no right to ask from us.
cable operator area: Veerabhadra nagar, Bangalore