Hathway — Not shifted the connection and not returning calls after taking advance payment for 6 months (5 months pending)

Address:

Mumbai City, Maharashtra

Hathway is the biggest Fraud Company and they dont have their processes and work foce in place. They gave me an internet connection and when I shifted my house they didnt shift the internet connection even though I am in the same locality. Compaint number[protected]no Action) I placed a complaint on 20sept 2014 and till date there is not a single call or communication from them. They asked me during registering the complaint that I should go and submit the residence proof and Shifting charges which I did, still they have not communicated anything. Now I have asked them to disconnect the account (Dicsonnection compaint 1125032) But still no action. Is this how consumers are dealt with in this country? Please take swift action against them. as there are many who face problems like me. But the company doesnt say anything keeps us in the dark and takes illegal money without delivering goods.