Hathway — Not telecasting TV channels for which fee has been collected.

Address:

Bangalore, Karnataka

Hathway is taking its clients for a ride, as always. I have paid for the "Vajra" (Package that promises to provide all TV channels) pack of Hathway for a full year. We have not been getting SONY, Headlines Today, Aaj Tak, Movies Ok, etc channels for over a week. Hathway disconnects subscriber's connection for non payment of subscription fee, they do not give any grace time for payment. When such is their attitude why should its client tolerate them when they fail to provide channels they had assured. The issues Hathway may have with various TV channels and their distributors is not client's concern. Hathway collects annual subscription in advance from its clients promising channels and while the subscription is on, it disconnects some channels and demands additional amount from its clients stating that they have converted those particular channels to "al-carte". This appears to be exploiting its consumers. This is not the first time that Hathway has failed to provide promised service to its clients, this happens often.