Hathway — Packet losses

Address:

adajan , pal , surat

I have a hathway connection of internet speed of 50mbps. I get around 50 and get high ping then other broadband provider of surat, this issue is happeing from last 6 month. But as a gamer, ping and packet loss matters a lot. And have always have the issue of packet loss in games. It's always around 5-20% packet loss every second, which is making my experience very badand none of my other friends with different isp have these issues.