Hathway — Paid the bill amount for three months - disconnected the internet for 2nd month and saying bill is not paid

Address:560016
Website:www.hathway.com

I recently got a new hathway connection, paid the amount for 3 months (im having bill) i.e 5-sep-2015 From the 2nd month i.e 08-oct-2015 they disconnected my internet and saying you have not paid the bill amount. from 8th oct to till now the billing department is not responded.
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Hathway customer support has been notified about the posted complaint.
Oct 21, 2015
Updated by bhanuprakasher
I recently got a new hathway connection, paid the amount for 3 months (im having bill) i.e 5-sep-2015 From the 2nd month i.e 08-oct-2015 they disconnected my internet and saying you have not paid the bill amount. from 8th oct to till now the billing department is not responded.

Account Number 1427370
Complaint comments 

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Dear bhanuprakasher,

If we could be of any assistance, request you to share your account number. We will get in touch with you.

Regards,
Hathway Broadband
Account Number 1427370

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