Hathway — payment made, but renewal not made, modem not installed

Address:

Mumbai City, Maharashtra

I have paid fro renewal of broadband plan on 25th may 2014. but even after 10 days same is not renewed and also no modem is installed as it was a change in plan to 50 mbps. your customer care people register the complaint but without resolving the same it is removed from system. please see my complaint no 9845846. it is cleared from your side in system.
customer account no 1047664

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