Hathway — Poor service and cheating

Address:500032
Website:Hathaway broadband

This pertains to Hathway broadband. They are using an out-dated technology and the internet speed is nowhere near to the committed plans. Despite several complaints there is no resolution. We pay high prices for good speed and sufficient data so that there are no disruptions and in return Hathaway cheats and fools customers. I have paid 4400 for a 8 mbps speed and the speed I get fails to load simple websites let alone a YouTube video. You get this after paying such huge sum.
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information