Hathway — poor service,no net connection but still billing

Address:Pune, Maharashtra

I will like to register my complaint regarding hathway pune. My Account Number is 1277902 and registered by name of RAJIT SINGH. firstly I paid money for their service on January and after many calls and efforts we got installation in February mid(I will say they were no mood for doing so only after saying that we will report to police and consumer court for this, they hasten up things) But our nightmares didnt ended with that, after installing, Connectivity was major hurdle which we have not been to able conquer yet..Only after installation, 1 day we got to see full working net connection but after that each day network was down, we call hathway customer care(which is not toll free so paying from own pocket for our complaint) but each time I can say my complaints fallen in deaf ears...they just say we will resolve issue with 24 hrs and that 24 hrs never get over for them. Moreover each time I register complaint ticket, they auto close it by themselves without checking whether problem has been handled or not...I am facing serious mental and financial trauma thanks to their service. Now I am loosing my patience from hearing their false response and want this forum to please register my complaint regarding this totally unprofessional organisation
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    30%
    Complaints
    6929
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    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information