| Address: | Aurangabad, Maharashtra |
Complaint: Compromising in most of channels due to poor signal strength.
Applicant : Mr.Bhushan Patel
Area : Aurangabad (Shivaji nagar Circle)
Consumer Card ID :[protected]
STB no : [protected]
Local Service provider: Manjunath cable network,
Owner : mob no : ArjArjun [protected],
Operator Aniruddha Jadhav: mob no [protected] Shivaji nagar, Aurangabad.
City Service Provider: Hathway-MCN office, Aurangabad.
Dear Sir,
As per above subject I Bhushan Patel regular customer of your cable TV service from last 2.5yrs.
I paid my all cable rent by cash for yearly package in advance from last 2 yrs. From last 3 months I am facing problem of poor signal quality due to that I am unable to watch most of the channels.
From last 2.5 months I am taking follow up of my cable operator & service provider. But they just told that they will come my home & will sort out the problem but instead of giving service they are just sitting at their office.
I reach towards them about 30-35 times till date (you can confirm the same) but no solution till today, one month ago i forcefully carried them with me for showing my problem, they both are verified the problem & ask me to pay 500/- for installation of new amplifier, though I am facing problem so I agreed to them & ask for install but no action taken till date.
And now today he is demanding more money i.e. Rs.[protected] to install the new amplifier. & told that previous money is for 2nd hand amplifier.
I also tried to reach MCN on [protected]@hathway.nenet; [protected] & [protected] but most of time nobody will receive the call & one or two time I talked with Mr. Akolkar he told me that he will ask my operator for resolve my problem but no action from them too.
Just because I paid in ADVANCE, THAT'S WHY HATHWAY & HIS SERVICE PROVIDERS ARE NOT SOLVING MY PROBLEM & NOT TAKING CUSTOMER'S SERIOUSLY.
Facing poor experience of your service.
Disgusting experience.
Mr. Bhushan C. Patel,
Plot no 56, Sector G, Deogiri Hills (E),
Cidco 12th scheme, Near MSEB power house,
Shivaji nagar, Aurangabad -
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