Hathway — Product as listed on website not available

Mukul Modani

from Gurgaon, Haryana

Address:	Mumbai City, Maharashtra, 400063
Website:	www.hathway.com/Digital/DigitalCableTV

Hi, This is regarding an HD cable connection that I need. I'm a part of a housing society with around 600 flats and the infrastructure is already available for the same (address below). But my concern is that the local cable operator is charging Rs. 5600 for the set-top box (inclusive of 1 year HD package, exclusive of Rs. 1000 installation charges), while Hathway provides it for Rs. 2000 + 1840 = Rs. 3840 (inclusive of 1 year HD package, exclusive of installation charges). There is no reason why I would have to pay anything more than Rs. 3840. I spoke with the call center and they asked me to send this email. Request your prompt response on this, as I look to finalize between Hathway or Tata Sky very soon.

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Hathway customer support has been notified about the posted complaint.