Hathway — Refund amount not received I want it now

Address:

bangalore

On 12th nov hathway sales representative by name vinay (+[protected] called and asked for new connection he explained the plb and demanded to pay the amount I paid Rs 2652 by online but after sometime he saying that he cant provide connection as there is local operator issue then I asked for refund he is saying it will take 15 days what the hell while taking money u guys snatch it but to give u take 15 days I don't knw I want my money now itself
Account num:[protected]
mobile:[protected]
email:abubakkar.siddiq.[protected]@gmail.com plzz refund my amount ASAP m from bangalore