[Resolved]  Hathway — Refuse to provide HD Cable service

Address:	Bangalore, Karnataka, 560078
Website:	www.hathway.com

Hi, I've taken a HD set top box(no.:[protected] from Pratik Telelinks in Jp Nagar 7th phase in April, 2015. Since then I have used for only first two months. A guy named Sanjeev(Ph: [protected]) is the owner and I have called him like 100 times for renewal. Those people never come to collect payment and over that even if I go to their shop and ask, he says he will send someone but nobody does. I confronted him yestd and he said I have not paid 1 month bill so he is not giving me service. First of all they activate the HD set up box only if we pay the amt. and it gets disconnected automatically after 30 days. I dunno how can i use it when it is disconnected. He even saw in his records that I have used for only 2 months. Now its more than 5 months and even after following up several times i still have no cable. He is so arrogant and money minded. I dont know what to do with the set top box. He thinks he is the only service provider of Hathway in that area so doesn give a about any customers. Kindly do something about it.