[Resolved]  Hathway — Reg bad services and termination of account without any intimation

Address:

Mumbai City, Maharashtra

Hathway Broadband Hi, Acct nbr :1200739 This is regarding Hathway intr serv that i had taken On 25 Oct 2014 i had made my payment of RS 1600(3mnths) for Internet connection . I got the connection on 28, After that i was able to use internet only for 1 day And when i tired to login.my credentials werent accepted. Then i called to customer care who told me my account was terminated. A complaint was raised[protected] .After i called number of times to Hathway office and customer care to know whether my issue was solved.But i got no response from them I tried to contact on every number (atleast 5-6) and they would either not pick up my phone or on listening to my complaint they would disconnect the call Finally on 4 Nov i had to raise another issue to discontinue the connection. I got another complaint number[protected] saying my account will be discontinued and i will get my money in 45 days. I have no idea why they need 45 days for the money to get transferred Companies with such bad services should not get any license to provide services. I am totally disappointed. I want my money back asap Thanks Ummul [protected]