[Resolved]  Hathway — Repeated sms & calls for renewal when connection was terminated 1.5 year back

Address:Mumbai

I had disconnect my Hathway connection June/July 2020. My hathway connection number was [protected]. It had disconnected & submitted my router to them.

And since then I've been receiving calls and sms from them every alternate day. Every time I explain them that I'm not going to go for their connection again. But still they keep calling with new number every time.

This is such an harassments to keep calling someone daily because that person trusted you and gave you business for several years. No I do not need your service and have all the right to be forgotten. Please stop calling me and remove my number from your database. No sms no calls please.
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Oct 28, 2021
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2021
Hathway Customer Care's response
Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Contac number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
Complaint comments 

Comments

This is surprising that you are from Hathway support, and you cannot just get my contact details from the account number mentioned in the complaint. ?

Isn't that straight forward ?

Hathway can take trouble of calling and sms-ing 1.5 year old customer without failure. But can't get the contact from account number to discontinue troubling once loyal customer.

Here it is [protected]

Regards,
Nik
Any update on the same ?

Haven't received any update on the same.

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