Hathway — RUBBISH INTERNET

Address:

Mumbai City, Maharashtra

hi.. We bought a new Hathaway connection and everything went fine the first month and after that everything was downhill. The rubbish network and the horrendous service. We upgraded 3 times on the wrong account emailed them however they didn't bother reversing the amount. We then got our plan upgraded by paying 1790 which offers 15 GB with 50MBPS and 1 MB speed after that but staying true to the Hathaway style they cannot live upto their name. We have not logged in for weeks and today neither do we get speed nor the website gets downloaded. We called the Customer service number more like increase your blood pressure and talk to duffers. We spoke to pawan technically challenged and an imbisal. Then further to another valuable memeber FAWAD shaikh who really was like a child crying fowl. Didnt understand the query didnt help me log on using the router and didnt bother assisting us. 0 customer service skills and rubbish attitude. I want to sue them for cheating us and taking money because they send me a bill for 700 some change when all was meant to be taken care of when we upgraded our plan. Need help in lodging a complait A/C- 1170999