[Resolved]  Hathway — Security money not refunded

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I was using Hathway Broadband Internet from Aug, 2014. User id is 1167490.

I raised request for disconnection in Oct, 2015. And I have submitted the modem and router on 20th Oct, 2015. As per communication by Hathway executive at that time, I was supposed to get my security refund of Rs 1000 in 1 months. But it didn't refunded.

Then in December I mailed to Appellate Officer and Nodal Officer for the same concern. On that, they replied to me wait for 1 month.

Now its more that 1.5 months, but money is not refunded yet.