[Resolved] Hathway — service is not activated from 5 days

beesa sampath

from Tiruvalla, Kerala

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	Www.hathway.com

I have taken a hathway connection on kphb road no 4. I have made the payment on last sunday and till now service is not activated. Worst customer care service, they always put the calls on hold and without resolving they close the tickets. Never trust hathway. I am struggling to do my job by trusting this service. If you are looking for work/business purposes better do not take hathway connection. Most surprising part with them is we will be getting messages stating account is activated but when you call care center they will be saying account activation is in progress. Seems they do not have even proper infrastructure so better don't take this service at all.

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Apr 8, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Feb 26, 2018

Muzu Khan's response I want to open my port number

Mar 01, 2018

Updated by beesa sampath If there is a option to give negative rating the best eligible one is hathway customer care

Verified Support

Mar 05, 2018

Hathway Customer Care's response Dear Customer,

we apologize for the inconvenience. Please inbox us your Hathway account number and location. An executive will get in touch with you soon.