Hathway — Shifting of internet connection

Address:

560037

Dear Sir/Madam I am consistently contacting hathway customer care for shifting my internet connection but i don't get any response from their side customer id no 1294260..I have recharged for 3 months i am shifting to a new place (700m away from my present place Place, I am shifitng to sobha aquamarine bellandur) I want same connection with same balance amount. I have been contacting many times they always say they will call back I havent got response for past 1 month thanks