Hathway — Speed issue Internet (Hathway)

Address:	Bangalore, Karnataka, 560079
Website:	www.hathway.com

My account number is 1152831, using a plan HD1 STREAM BLR 50Mbps QtrlyU, which used to provide 7MBPS download speed but from past 4 month i am getting 500kbps, i have complained several times but still it of no use, while renewing my account i called customer care executive and told him if you are not capable of providing speed please disconnect, he assured me this doesn't repeat and then i renewed but this time its even worst am getting speed of 200kbps and even without proper usage its already showing usage has 25 GB, now am getting speed of 25kb instead of 512 kb, mean while i have called customer and asked for disconnection and repay my amount more than thrice but still no reply, one of my complaint number is 14551981, am fed up with HATHWAY please disconnect and repay my amount or else please fix the issue.