[Resolved] Hathway — Starsports channels activation taking more than a day

Gokul6060

from Jabalpur, Madhya Pradesh

Address:

Bangalore, Karnataka

We are using Hathway Set top box for last one year in bangalore, suddenly starsports channels got disconnected. we informed my cable operator, whenever we calls him, he used to ask us to send our card number, we sent around 10 times, but still It is not activated, whenever we calls him, he stays issue is not here, we activated from our end, but it is not geting activated, we dono what kind of service these hathway people are doing, as rating we can give only -2/10..dont go for this service...better to go for some DTH services. They are telling customer care, If we calls them, they are saying nothing in their hand, then for what these people are calling them as customer care.Nothing in the hand of cable operator nothing in the hand of customer care, , then who is responsible to activate this...this is the biggest question?????????????

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Aug 14, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Dec 14, 2014

Updated by Gokul6060 We are using Hathway Set top box for last one year in bangalore, suddenly starsports channels got disconnected. we informed our cable operator, whenever we calls him, he used to ask us to send our card number, we sent around 10 times, but still It is not activated, whenever we calls him, he used to say that issue is not here, we activated from our end, but it is not geting activated, we dono what kind of service these hathway people are Providing, as rating we can give only -2/10..dont go for this service...better to go for some DTH services. They are telling customer care, If we calls them, they are saying nothing in their hand, then for what these people are calling them as customer care.Nothing in the hand of cable operator nothing in the hand of customer care, , then who is responsible to activate this...this is the biggest question?????????????