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Hathway

[Resolved]  Hathway — Stop calling me from hathway for offers

I have disconnected the hathway broadband because of relocation from Hyderabad. I have called to customer care to stop the service but daily twice i'm getting call from hathway stating that we're providing offer please do recharge. How to stop this call? Do i need to come to your capital office and give you a written statement? As per your guidelines i reached customer care and informed to stop the service. What else expecting from consumer?
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Jan 3, 2022
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2021
Hathway Customer Care's response Hi, We apologize for the inconvenience would request you to please DM your Number and City so that we can ask our team to restrict calls or messages on your number at the earliest Thank You! Hathway Customer Support Team.
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3 Comments

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Comments

Hi,
Thanks for your response. Could you please let me know when and how to share my contact details?
Reply
Kindly resolve my issue I booked my connection so my area is not fesiable so installation cannot done. Refund my asap. Account No:-[protected].refund my money asap
Reply
Hello Hathway Customer Care,

You are torturing like anything. Today, I got phone calls for three times and still continue to go. I feel this was the right place to file a complaint but you are not responding.

Let me know, how can I stop getting calls from you. Do I need to reach out to any Police/Consumer Affairs/Hathway broadband office to file a petition to avoid the calls? This is not only my problem, I have observed many complaints have the same thing. You are torturing people with as many calls as possible.
This was not all correct.

Please send me your mail (or) any communication channel and I will send my mobile number so that you will not call me again.
Reply

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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
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    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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