Hathway — Suspension of broadband connection

My hathway account no is [protected] and I request the company to disconnect my services immediately.I am not at all satisfied with ur service .i had connection few months back from that day on wards iam unable to use internet when ever i want to use it, customercare says network problem .hence i cant use the service.try to resolve my problem and make the disconnection immediately.And I also request the team to stop callling me again and again for renewal