[Resolved]  Hathway — Telemarketing menace

Dear Hathway,

I am writing to you on an issue that might sound trivial to you, but has been troubling me for quite a while and despite of my continuous efforts, I am left with the only option of writing this mail to you, for urgent intervention.

I have been a privileged customer of yours, (Customer ID [protected]), where in, I had used your broadband services, while I was staying at New Delhi, from Dec 17 to Nov 22. The internet services provided by you, during this period, was exemplary.

I am a defence employee and have recently been transferred out of Delhi, and the area I presently reside at, do not have a Hathaway connection, or any other internet for that matter.

I really appreciated the professionalism of Hathaway, until recently (since last 3 months), when I have started receiving persistent calls from your Sales team, asking me to reactivate my Account.

I have tried my best to explain, to your sales team, that I do not and cannot have a Hathaway connection now and despite of disconnecting the call numerous times, I continue to receive the calls, at least once or twice in a day.

These calls are continuously spamming my phone, and are really affecting my normal phone usage, as I’m sceptical in picking up an unknown number, thinking of the Hathaway guy hounding me again for a broadband connection.

So, being a good customer, I promise to let you know at the very first instance, when I move to an area which has Hathaway connection, until then, I request you to put my name under the 'DO NOT DISTURB' list and kindly intimate your Sales / customer care team, to let me live in peace.

Not expecting a reply, but early action please.

With Warm Regards,

Vipin PG
Customer ID [protected] (disconnected in Nov 2021)